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Shipping & Returns

SHIPPING POLICY

You can trust that your order will be quickly processed and safely delivered. We process and ship your order within 1-3 business days of receipt. Orders shipping to locations within the continental United States are shipped via UPS Ground at a flat rate. Please allow 7-10 business days for delivery. Orders shipping outside the continental US will be offered UPS international shipping options with pricing and transit times. Please submit a message to us from the Contact Us page if you would like to discuss ordering options for any destination not showing as available or if you have any other comments/questions.
 
MANUFACTURER'S WARRANTY
Accessory Workshop, LLC warrants all new products purchased from this site to be free from defects in materials or workmanship under normal use during a 90-day warranty period. The warranty period commences on the date of invoice. The warranty extends only to you, the original Purchaser, and is non-transferable. This Limited Warranty is valid only within the United States.
   
If a defect exists under normal use, at its option Accessory Workshop, LLC will repair or replace the item at no charge, using new or refurbished replacement parts. Repair or exchange will be made at no additional charge to the customer. Following Repair or Exchange, the resulting product will retain only the balance of the original warranty period that commenced from the date of invoice of the original product.
  
Obtaining Warranty Service
 
To obtain warranty service, you must first call Accessory Workshop at 1-888-691-3047 to obtain an RMA (Returned Merchandise Authorization) number. The telephone representative will provide further information, including shipping instructions to mail back your product for replacement or repair. No merchandise will be accepted without an RMA number.
 
Warranty Program DOES NOT include:
 
Repair and/or replacement of our products damaged by shipment, misuse, accident, modification or attempted repairs by anyone other than Accessory Workshop or an Accessory Workshop authorized representative, unsuitable physical or operating environments, improper maintenance, intentional misuse of products, failures caused by a product for which Accessory Workshop, LLC is not responsible, intentional misuse of equipment by the customer, theft, and/or acts of God including but not limited to floods, lightning, earthquakes, hurricanes, and tornadoes.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. ACCESSORY WORKSHOP, LLC SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF ACCESSORY WORKSHOP, LLC CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. ACCESSORY WORKSHOP, LLC'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND ACCESSORIES IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH ABOVE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
ACCESSORY WORKSHOP, LLC IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH ACCESSORY WORKSHOP, LLC PRODUCTS.
RETURN POLICY
Your satisfaction is our guarantee. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Accessory Workshop, LLC within 30 days of receipt of item(s). Claims for missing items or items damaged in transit must be received within 2 business days of receipt of merchandise.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive the product we will credit your account. Please allow 1 billing cycle for a credit to appear on your credit card statement.
 
Please read all conditions below. If conditions are not met, Accessory Workshop reserves the right to refuse the return.
 
How to return or exchange an item:
In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
To request an RMA number please call us at the number below. Product will not be accepted and no refund will be issued without an RMA number.
 
 To request an RMA number, please call Customer Service at 1.888.691.3047
 
Place the original package into a shipping carton.
Please do not place stickers or shipping labels on the original manufacturer’s package.
The RMA number must be clearly written on the outer box.
Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
 
Send pre-authorized returns to:
Accessory Workshop
16 Arcadian Way
Suite C7
Paramus, NJ 07652
Attn: Returns
 
Rules:
All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
Accessory Workshop, LLC. is not responsible for personal data or items left in returned merchandise.
Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
RMA numbers are valid for 10 days.

• Accessory Workshop, LLC. is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.